Our Story
Passion for Timepieces Since 1994
For over 30 years, Reliable Watch Service has been New Port Richey's trusted home for watch repair, servicing, and sales — built on craftsmanship, honesty, and a genuine love for horology.
1994
Year Founded
30+
Years of Experience
All Brands
Serviced
1,000s
Happy Customers
Since
'94
Our Story
Where It All Began
Reliable Watch Service was founded in 1994 with a simple belief: every watch deserves to be treated with the same care and respect as the moment it was given. What started as a small repair bench has grown into one of Florida's most trusted watch shops — but our values have never changed.
Our founder brought decades of watchmaking experience and an obsessive attention to detail to New Port Richey, building a reputation one repair at a time. Word spread quickly — not because of advertising, but because customers kept coming back, and kept sending their friends.
Today we serve watch lovers from across Florida, from everyday quartz wearers to serious collectors with rare mechanical pieces. Whatever lands on our bench, it gets our full attention.
Our Principles
What We Stand For
Three principles guide everything we do.
Craftsmanship
We take pride in doing the job right — not just fast. Every repair is completed with precision tools, genuine parts, and a watchmaker's eye for detail.
Honesty
Free estimates, transparent pricing, no surprises. We tell you exactly what your watch needs and what it will cost before we touch it.
Passion
We're not just technicians — we're collectors and enthusiasts. We genuinely love watches, and that passion shows in every job we take on.
Community
Proud to Serve New Port Richey
We're not a chain or a mail-in service. We're your neighbors — a local shop rooted in the New Port Richey community for over three decades. When you bring us your watch, you're trusting a real person who cares about getting it right.
We've repaired heirlooms passed down through generations, serviced watches worn on wedding days, and helped collectors find pieces they'd been hunting for years. These aren't just transactions — they're stories, and we're honored to be part of them.
Come Meet Us in Person
Stop by our shop in New Port Richey, FL — we'd love to take a look at your watch.